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    May 23

    Monitoring Windows Server 2008

    Monitoring Windows Server 2008

    If your plans involve monitoring Windows Server 2008 and you are running Windows Server 2008 DCs, check to see that the Active Directory Object Helper file (oomADs.msi) is installed on those systems. My initial testing shows that the helper file doesn’t install automatically on a DC running Server 2008 when the Ops Mgr 2007 agent installs through a push install from the console.

     

    You can install the oomADs.msi manually by navigating to Program Files\System Center Operations Manager 2007\Helper Objects on each DC and running it from there.

     

    For great Ops Mgr 2007 training, with tips and tricks learned from our numerous worldwide deployments, check out www.infrontconsulting.com/events.htm.

    May 18

    MCT Program Good, MOC Content Bad

    MCT Program Good, MOC Content Bad

    I renewed my MCT again this year. I am certainly not ‘active’ when it comes to deliver Microsoft Official Curriculum (MOC) content but I do find that participation in the MCT community (be it infrequent) has been valuable. However, this year particularly I held off to the very last minute to renew as I have not been impressed, in fact I have been downright disappointed with the overall quality of the MOC content and especially the Courseware library content available over the past couple of years.

     

    I think that Microsoft learning is really missing the mark when it comes to the development of technical training content that customers, again particularly large enterprise customers are looking for. In my opinion, MOC is now level 200 at best. It seems as though MSL is so focused on ensuring specific styles are adhered to that they forget about the technical appropriateness. I also think that having MCTs technically edit and review the content is a mistake. No disrespect to MCTs because a) I am one and b) I know a lot of great and technically knowledgeable MCTs but I also know a LOT of MCTs that know what’s in the book and no more. It’s these folks that I think should be barred from reviewing content as they have NO real world experience and can’t provide the ‘real world’ feedback needed to actually improve the courses. The feedback channel is crucial and it needs to start at the course outline development stage because that’s where the course is really shaped. From some of the courses I have looked at lately, I question whether the courseware authors have actually used the applications that they are writing about. There is such a disconnect from reality, it’s scary.

     

    The biggest gap is in the courses for the ‘fringe technologies’ like Office Communications Server (OCS) or the System Center family of products. Any of the technologies that don’t have the same level of demand as the Windows O/S course fall way short on quality if they exist at all.

    One of the biggest surprises actually is the SharePoint courses as this is one of Microsoft’s biggest money makers these days but these course leave a lot to be desired and are driving people to ‘grey market’ offerings created by technology experts at www.mindsharp.com and www.infrontconsulting.com/events.htm.

     

    In the end this is good for independent organizations that have identified and capitalized on the opportunity but this is really an area that I would think Microsoft would step up to address or direct customers to the more technical offerings available and stop developing their own as it’s really a wasted investment in my opinion that leads to customer dissatisfaction. And anyone that has worked closely with Microsoft knows how important customer satisfaction is to Microsoft.

    MP Guides – Where Do I Find Them?

    MP Guides – Where Do I Find Them?

    All the MP guides used to be located at http://technet.microsoft.com/en-us/opsmgr/bb498235.aspx and this will still take you to the Ops Mgr product documentation but you will not find the MP Guides any longer.

    The guides have been removed from that page. The guides are typically available in the .msi for the MP, and are supposed to be available (soon!) online in the TechCenter at (http://technet.microsoft.com/en-us/library/bb310604.aspx).

     

    As you have likely noticed, only some of the guides were listed previously on http://technet.microsoft.com/en-us/opsmgr/bb498235.aspx. You may have also noticed that the MPs released with SP1 did not have updated guides. This is something that Microsoft is aware and is working to fix.

    Microsoft's Virtualization Support Policy

    What’s Microsoft’s Virtualization Support Statement

    This is a question we get all of the time...

    According to TechNet, MS supports virtualization but only on virtual server.

    http://support.microsoft.com/?kbid=897615

    Here’s an excerpt pulled directly from the article listed above...

    “Hardware virtualization software lets you run multiple operating system instances at the same time on a single computer. Microsoft has two software offerings, Microsoft Virtual PC and Microsoft Virtual Server, that provide this functionality. Third parties also have software in the market that provides this functionality. This article describes support provided by Microsoft for its software running together with non-Microsoft hardware virtualization software.

    Except as described in this article, Microsoft does not test or support Microsoft software running together with non-Microsoft hardware virtualization software. For Microsoft customers who do not have a Premier-level support agreement, Microsoft will require that the issue to be reproduced independently from the non-Microsoft hardware virtualization software. Where the issue is confirmed to be unrelated to the non-Microsoft hardware virtualization software, Microsoft will support its software in a manner that is consistent with support provided when that software is not running together with non-Microsoft hardware virtualization software.

    For Microsoft Premier-level support customers running non-Microsoft hardware virtualization software from vendors with which Microsoft does not have an established support relationship that covers virtualization solutions, Microsoft will use commercially reasonable efforts to investigate potential issues with Microsoft software running together with non-Microsoft hardware virtualization software. As part of that investigation, Microsoft may require the issue to be reproduced independently from the non-Microsoft hardware virtualization software. Where issues are confirmed to be unrelated to the non-Microsoft hardware virtualization software, Microsoft will support its software in a manner that is consistent with support provided when that software is not running together with non-Microsoft hardware virtualization software.

    Microsoft will jointly support certain non-Microsoft hardware virtualization software from vendors with which Microsoft has established a support relationship that covers virtualization solutions. This joint support will include coordinating with the vendor to investigate support issues. As part of the investigation, Microsoft may require the issue to be reproduced independently from the non-Microsoft hardware virtualization software. Where issues are confirmed to be unrelated to the non-Microsoft hardware virtualization software, Microsoft will support its software in a manner that is consistent with support provided when that software is not running together with non-Microsoft hardware virtualization software.

    For more information about third-party vendors who will suppot virtualization software, click the following article number to view the article in the Microsoft Knowledge Base:

    944987 (http://support.microsoft.com/kb/944987/) Support partners for non-Microsoft hardware virtualization software”

    May 07

    Override Properties dialog box

    Override Properties dialog box

    When you attempt to create an override in Operations Manager 2007 SP1, and the change the override setting, you are often presented with a red exclamation mark.  exclamation

    override1

    This red exclamation mark prevents you from saving your changes by clicking OK.

    Two different things appear to resolve this. First, you can toggle the override setting value from False back to True and then back to False and click OK.  Annoying yes, but a quick fix. Second, you can change from the Default Management Pack to one of your own unsealed MPs and this too will allow you to save your changes.

    New MP Studio Lite

    Free MP Studio Lite Now Available!

     

     

    Silect Software releases a FREE edition of its industry leading MP Studio product

     

    MP Studio 2007 Lite helps you quickly develop a clear understanding of Management Packs, a key component of System Center Operations Manager 2007. MP Studio Lite combines rich Management Pack content analysis capabilities with predefined out-of-the-box Management Pack reports giving System Center Operations Manager 2007 users a comprehensive view of all Management Pack components.

     

    Feature Summary:

    ·         View Management Pack relationships and references

    ·         Create customized views of Management Pack contents

    ·         View overrides that are applied to a Management Pack or overrides applied to an entire Management Group

    ·         View by Management Pack or by Target

    ·         Create customizable Management Pack reports in HTML format

    ·         Works with installed Management Packs or file-based Management Packs

     

    Click here to download your free copy of MP Studio Lite

    Resultant Set of Rules

    Resultant Set of Rules

    Are you interested in seeing the workflows (rules and monitors) that are running on an Ops Mgr 2007 agent in your environment? If you are, you will want to take a look at the tasks targeted at the Health Service. In particular, the Show Running Rules and Monitors for this Health Service task.

    running rules

    In the Monitoring node, expand the Operations Manager folder and the Agent sub folder. Within the agent folder you will find the Agent Health State dashboard view which is a combination of both the Agent State view and the Agent State from Health Service Watcher state view.

    In this dashboard view, select one of the computers in the Agent state view and select the Rules and Monitors for this Health Service task. Run this task to return a list of the workflows that are running on the agent.

    Working in the Monitoring Console

    Working in the Monitoring Console

    Any member of the Operators user role is able to create their own views within the Operations Console. One view that is quite popular is an alerts view to see all resolved alerts.

    1. To create a new alert view that displays all resolved alerts, navigate to the Monitoring node.
    2. Right click on Monitoring and select New | Alert View.
    3. Type Resolved Alerts as the name of the new view and select with specific resolution state.

    Resolved Alert view 

    1. Click on the specific hyperlink and select Closed in the Resolution State dialog box and click OK.
    2. Click OK in the Properties dialog box and you have created a new Resolved Alerts view.

    If you are looking for more great information and the best technical training available on Operations Manager 2007, check out www.infrontconsulting.com/events.htm.  

    May 02

    Operations Manager 2007 Consultants - We're Hiring

    Are you involved in Operations Manager 2007? Have you considered consulting?
     
    Infront Consulting Group is hiring and has positions for SCCM and SCOM consultants and trainers. If you are interested send an e-mail to careers@infrontconsulting.com.